Incident Response

When a cyber incident strikes, time is your greatest enemy—and your most valuable resource. Our expert Incident Response team is your emergency hotline to contain the threat and get you back to business fast.

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Incident Response – Ransomware

When a company falls victim to a ransomware attack, rapid response, precise containment, and minimizing losses are critical. X-Shield's end-to-end ransomware emergency response service provides comprehensive professional support throughout the entire process—from incident confirmation, attack containment, and hacker negotiation to data recovery, traceability, and system reinforcement. This helps businesses restore operations in the shortest time possible while strengthening security protections to prevent reinfection.

  • Ransom negotiation assistance
  • Attack evidence preservation
  • Incident reporting coordination
Ransomware Response
1

Identify the hacker group & Contain the spread of the attack

2

Assess data loss & Develop a recovery plan

3

Data recovery & Business restoration

4

Monitor dark web data & Analyze and manage public sentiment

5

Emergency system reinforcement & Prevent secondary extortion

6

Trace the attack source & Expel the hacker

Our Incident Response Team's Experience:

Our team brings a formidable and proven track record directly to your crisis:

  • Extensive Case Experience: Successfully managed nearly 400 ransomware incident response cases.
  • Enterprise-Level Response: Possess on-site emergency response capabilities honed at large conglomerates and major state-owned enterprises.
  • Regulatory Expertise: Deeply experienced in regulatory liaison and drafting comprehensive reports for authorities.
  • Elite Adversary Knowledge: Direct experience combating and mitigating attacks from the world's most advanced ransomware syndicates, including LockBit and BlackCat.
  • Advanced Data Recovery: Employ cutting-edge and effective techniques for restoring encrypted data.
  • Decryption Capabilities: Supported by substantial computational power for password cracking and key recovery operations.

Why Choose X-Shield IR Service:

When a breach occurs, our service advantages provide a critical edge:

  • Rapid Response: Our dedicated team is on standby 24/7/365 and can begin investigation and containment within 4 hours of engagement.
  • Adversarial Insight: Leverage unique intelligence and proven countermeasures from hands-on experience against major ransomware groups.
  • Business-Centric Recovery: We prioritize minimizing downtime and focus on restoring your most critical systems first to maintain business continuity.
  • Comprehensive Reporting & Liaison: We provide detailed incident reports and assist with all necessary communications to relevant regulatory bodies.
  • Forensic Integrity: Our evidence collection processes adhere to judicial forensics standards, ensuring evidence is preserved for any legal proceedings.
  • Expert Negotiation: Professional crisis negotiators engage with threat actors using proven strategies to potentially reduce financial losses.

Suspecting a breach? Every second counts. Call our Emergency IR Hotline: 【TBD】

For building your own IR Plan:

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Get in touch with our cybersecurity experts to discuss how we can help protect your organization from evolving threats.

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